Privacy Policy
Last updated: December 2024
Introduction
Moda Outdoor Living ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in various ways:
- Personal Data: Name, email address, phone number, and mailing address when you fill out contact forms, request a consultation, or communicate with us.
- Project Information: Details about your property and project preferences shared during consultations.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies: Small data files stored on your device to improve your browsing experience.
SMS Communications & Consent
By providing your mobile phone number and opting in through our website forms, scheduling tools, or other communication channels, you consent to receive SMS (text message) communications from Moda Outdoor Living.
These messages may include:
- Appointment confirmations and reminders
- Project updates
- Customer service communications
- Promotional or marketing messages (when applicable)
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any SMS message. For help, reply HELP or contact us directly.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process and manage consultation requests
- Send appointment reminders and project updates
- Communicate via phone, email, and SMS (with consent)
- Improve our website and services
- Respond to your inquiries and requests
- Send marketing communications (with your consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
- With trusted service providers who assist in our operations (such as scheduling software, CRM systems, and communication platforms)
- To comply with legal obligations
- To protect our rights, safety, and property
- With your explicit consent
Mobile Information Sharing: No mobile information (including phone numbers or SMS consent data) will be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell your data)
- Receive non-discriminatory treatment for exercising your privacy rights
Cookies
Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: office@modaoutdoorliving.com
- Phone: (747) 463-3326
- Address: 21243 Ventura Blvd #104, Woodland Hills, CA 91364